We are currently building our home with Genuine Custom Homes. After interviewing several well-respected builders, it was clear that GCH was going to take the time to listen, answer our questions and form a relationship based on integrity, trust and customer service. While we just now broke ground, the design and spec stages have gone very smoothly and the level of communication and responsiveness has been second to none. Michael Bryant is resourceful, knowledgable and highly responsive to customers and just a really nice guy to work with. His partner Karl, who runs the project management side displays solid experience and a calm demeanor that makes you feel like everything will be ‘ok’.
The materials suppliers, finance & title and design personnel they work with have been very customer focused and a pleasure to work with. Everything that we are doing is new to us and we ask many questions, but the Genuine team has earned our trust and business. We look forward to completing the project with them and enjoying our new home.
It’s a big decision. Deciding to build a custom home is easy. Picking a builder…not so easy. I can make it much easier for you. If you are building in the San Antonio area, go ahead, go visit a lot of builders for there are a lot of ‘good’ builders in San Antonio. Once you have done that, go visit Michael Bryant and Karl Heinen at Genuine Custom Homes. Now, you have met the ‘great’ builders in San Antonio.
Michael and Karl will listen with the pure intent to design and build your dream, with your vision, and in your budget. Their sincerity, honesty, and extreme professionalism blend to deliver a custom experience that is extremely well planned, logical, trustworthy, and, just as importantly, fun.
So, go ahead, visit the others. Then come home to Genuine Custom Homes.
We had a hard time deciding on a builder for our custom built Texas Tuscan home. We were seriously considering three other builders and just about ready to make a decision on one. We were asked by our realtor to add another one into the mix and speak with Genuine Custom Homes.
We went on a walkthrough at a building site at the framing stage and it was there we saw the quality of the build. We declined the other three builders and chose Genuine. Completion of the build took place in mid-December 2015 and have been living here for 2 months. With Genuine you work with the owners/builders directly. Karl and Michael were just a text away whenever answers were needed. We have gotten so many compliments on our home and look forward to enjoying our house for years to come.
Michael and Karl did a superb job of building our dream home. They listen to what you want and quickly and efficiently execute it all! Our family couldn’t more excited about our house. From the day we started with Genuine to the day we moved in, it was always an excellent experience. I HIGHLY recommend anybody looking to build in the San Antonio/Hill Country Vicinity to consider working with Genuine Custom Homes.
We built our home from 5 1/2 hours away. We kept waiting for “the disasters” to happen….they never came. The few times we came across something we weren’t satisfied with we wouldn’t even have a chance to mention it before Karl would have brought it up and offered a solution.
We are so very thankful for the day we met Michael at Genuine Custom Homes and all the talented folks that came with that relationship. The bonus is we ended up creating great friendships with our builder and crew…..who says that?!
I would like to express my gratitude for the excellent service that Genuine Customs Homes provided for my family. Being over 600 miles away, Michael and Karl with great patience listened to our ideas over Skype and the phone, helping us find land, design and build our home. The group of professionals that they work with (Anya, the Interior Designer, Debbie and Lisa with Starkey Mortgage) truly added to a positive building experience. For a custom home built the way you want by people that make you feel like family look no further then Genuine Custom Homes.
After many years of visiting builders from all over Central/South Texas, we are indeed fortunate to have found Karl and his TEAM at Genuine Custom Homes. We have made a number of personal sacrifices to get here, TRUSTING Karl’s guidance the entire way. Karl’s OPTIMISM kept us in the process even when we were not sure we could make things work out. The “thing” with Karl is that he is completely “GENUINE” in every sense of the word. Frankly, it’s hard to believe Karl has other clients because he is able to completely meet our every need. We are just starting to frame our Retirement Home and have found the entire process to be an absolute PLEASURE.
It has been a long journey to get this far but we would not be where we are without our relationship with the “Genuine” TEAM. Michael helped get the house in budget and Debbie got us financed. Karl and his “KREW” provide top-shelf service, have TONS of experience, and make a profound difference in the way they take care of business. I simply can not say enough good things about the “Genuine” experience.
The Genuine Custom Homes team is outstanding! The attention to detail along with the guidance through the process is amazing. Michael and Karl take a unique approach to the home building experience by spending more detailed time upfront to ensure the actual building process is an enjoyable journey and not left second guessing while minimizing/eliminating change orders. The hours spent on capturing details of specifications from the exterior design to the interior details with any idea you bring to the table will work, even on a napkin, as the team will extract it out and make it a reality. They use only the best in town designers and craftsman to build the home we only expected in our dreams. There should be no doubt nor question who should build your home, Genuine Custom Homes should be your only stop to build the highest quality custom home while maximizing your budget along the way!
There are only two men in San Antonio that can turn a dream home vision into a reality. Karl Heinen and Michael Bryant, owners of Genuine Custom Homes have decided to revolutionize how Texas builds homes, and they make the competition look like complete amateurs.
Genuine Custom Homes are true custom home builders. Some builders unlike Genuine do not have an eye for specialty lots. They don’t have ambition to meet your timelines and aren’t trust worthy to give you the actual costs to build.
The first time we met Michael, he immediately gave us answers to questions that other builders couldn’t. He took the time to visit our unique piece of land and identified flaws in the competitor’s attempts to build on it. Michael immediately got us on the drawing board and started sketching out plans that would be most conducive to our extremely graded lot and beautiful views of the hill country.
Since then, Genuine Custom homes has continued to make us feel Genuine. Our house is almost complete in 2 weeks and truly looks like a master piece with enhanced incredible views, an amazing pool, and a property that looks and feels enormous. We couldn’t be happier with the choices we have made going with Genuine Custom Homes.
Building a custom home can be quite overwhelming… or so we were told! Decisions are endless and opinions change through the process. Our experience of building our first custom home was SO much better than what we had anticipated based on the horror stories you often hear of! Genuine Custom Homes was with us each and every step of the way and Karl was amazing to work with!!! His organization skills speak volumes for themselves. We were constantly kept in the loop of what the current status was and what we could expect to come and it was so nice to know that we had someone supervising our project who cared about our home just as much as we did!
Karl was always in contact with us and set up appointments for us with his chosen professionals who already knew about our style before we even arrived to meet with them to discuss specifics. We were involved in the entire process and when we were not immediately available we had the confidence that Karl knew our goals and style well enough to make things happen as we would have them. We would absolutely recommend a Genuine Custom Home to our friends and family– we have now been in our home for six months and from the date of move in we have not been disappointed! On top of that…Karl has been in contact occasionally to check in with us which is nice…it’s not often you get taken care of after the completion of your project (sale)!