RELATIONSHIPS MATTER

My wife and I have built 6 custom homes over the years and we were fortunate to have Genuine Custom Homes build our most recent. The Genuine Custom Homes team is professional, considerate, organized and efficient. The product they produced is at the top of all the home builders we have used in the past. From the very beginning of our project to the end and after the Genuine Custom Homes team was communicative, received feedback constructively and were willing to make any changes necessary. Genuine Custom Homes completed our home in 9 months during supply chain and labor shortages created by COVID-19 when most contractor were taking 18 to 24 months - a testament to their effectiveness and relationships they have with their subcontractors. Anyone building a home in south central Texas should contact Genuine Custom Homes.Read More

Six years later... Not a review you normally see. So time flies. What has not lived up to expectations? Not a thing. Things that have exceeded expectations? The roof, has come threw three major hail storms with no damage, not a single ding, none. GCH told us that like all their homes they would be putting thicker than the norm roofing on the house. Insulation... Our power bills are much lower than we expected, We moved from a "green" energy saver house in Houston and expected higher costs to cool. No, turns out our bills were about half what the were in our old home. Much better insulation. Didn't ask for it, they just did it. Does this "older" home creak, groan, pop, or make other older home sounds? No, not even in heavy wind storms. Has anything fallen off, broke or failed in any way? Well, the tornado that went right over our home two years ago did loosen the chimney cap to the point that extra screws had to be put in. The cost? Ten minutes of time and 4 screws. (Now we did opt for the much more expensive stainless steel screws.) So, six years down the road. Did we make the right choice? Absolutely. Would we hire GCH again? Absolutely. World we recommend GCH to friends, family and neighbors to be? Absolutely. We are on what we call the GCH corner in our subdivision. From our front yard we can see 4 other GCH homes. Do it. You will get the home you have dreamed of. You won't regret it. And you will have fun.Read More

It’s been a year and a few days since we moved into our beautiful new home built by Genuine Custom Homes. What can we say, we absolutely love it! Throughout the design, construction and one year follow up, Genuine Custom Homes has been both receptive to our desires and attentive to the level of detail we expected in a custom home. Genuine Custom Homes has been understanding, responsive and a pleasure to work with throughout the process of constructing a new home as well as the follow up the occurs post move in. So, to Michael Bryant and Karl Heinen a BIG Thank You for making it happen! We are so glad we went with your Genuine Custom Homes!! To all the support folks who helped make our ‘forever home’, Thank You All for making it a home of comfort and joy. You ALL are the best!! We certainly are recommending Genuine Custom Homes to those looking to build and letting everyone know about our successful journey from hill country rock to hill country home! Thank You and God Bless, Rick and Melba RodriguezRead More

Genuine Custom Homes built us an incredible top quality home. Their attention to detail was outstanding! Michael and Karl’s many years of experience and expertise ensured a beautifully constructed home. They made our entire building experience very enjoyable...and this was our second build with them! They never flinched when we asked for changes, did what was required to ensure we were happy. What a blessing to be living in our Genuine custom home. We wholeheartedly would do it all over again with Genuine as our guide!Read More

They were awesome! Great team that was very easy to work with. Excellent quality throughout the construction process resulting in an exceptional home.Read More

Fantastic experience with Genuine Custome Homes, LLC! My husband and I knew we had made the right decision to use them from the moment we walked into their office and toured a few of their homes. The whole process from signing our contract to moving into our home was pleasurable and they made it feel easy and fun. Thank you Michael, Karl and Dennis for truly a wonderful experience and a home that by far surpassed our dream!Read More

We believe that no other home builder could do what GCH was able to do in building our dream house. We started with photos of homes that are not seen in TX and they built us a fully customized unique home with everything we wanted (and some things we didn't know we wanted until they started building). We believe the biggest reason for GCH's success is that you get to work directly with the owners from start to finish. They were incredibly responsive to our questions and kept us updated on the progress with frequent photos, emails, and meetings. GCH uses architects, designers, electricians, etc. that they know and have trusted for years. They let us fully customize our home, even accommodating new ideas and changes mid-build. In the end, the quality of the work was superb and the final look was absolutely stunning! Thank you GCH for making our dream a reality!Read More

We interviewed quite a few builders. We met Michael & immediately felt confident with the company. We met with the architect & created a set of plans that my wife & I felt filled our needs. My wife met & worked with the interior designer, Anya, during the whole process to help with color combinations & kitchen, bath, bedrooms & living spaces look. It took a lot of pressure off my wife. The builder, Karl, was always a just a phone call away along with the super Dennis who kept us appraised & informed of the building process. All in all, they treated us as friends. One of the benefits we enjoyed was change orders fees. Most companies charge $500 per change order whether large or small. Genuine doesnt charge for change orders. We had something like 75 change orders. Most people just decide to live with the problem instead of changing & paying the fee. Our home took one year to build. Other houses which started before us, are still building. We appreciate the professionalism, dedication, & work ethic of Genuine home builders.Read More

Genuine Custom Homes is best described as partnership and with superior performance. They listen to you and create home plans incorporating those ideas, make recommendations, offer alternatives in a transparent process from beginning to end. They are quality, on-time delivery, and on budget home builders. There was never a surprise during the our entire association with Geniune Custom Homes - what was planned is what was delivered. Our home was completed in 8 months during COVID-19, and the supply chain distortions that followed, while other builders were taking 20 to 26 months to complete builds. The shorter build time and quality of product are a testament to the relationship Genuine Customer Homes has with its subcontractors and customers. Anyone who is thinking of building a home in south central Texas needs to talk to Geniune Custom Homes - they will not be disappointed.Read More

Over 1 yr after moving in and we couldn’t be happier with our experience w/GCH. Michael helped us select the lot, then gave us advice in the design phase. Sometimes we followed it, but also able to make our own decisions. Either way, he was always happy to help us and was very personable. Anya & Jordan, walked us through the big job of design selections so that we made selections that we loved. Karl and Dennis were dedicated to doing things right. The work was high quality and, when there was an issue, they fixed it. They were also accommodating with changes that we requested. A few issues were found after move in. Small ones were addressed quickly. Larger issues came up with the flooring the patio ceiling. We weren’t happy with attempts to repair them so they replaced them with new. Each look amazing now! We were surprised with the total bid at the end of the design phase. We knew there were cheaper builders, but felt GCH would do the job right. The end result is a house that we love.Read More

We could not be happier with our new home. From the studs to the finishes, everything has been done right! We interviewed many builders before deciding to go with Genuine Custom Homes and it was the right choice! The care, helpfulness and understanding from Michael, Karl, Dennis and Anya was more than we could have ever hoped for. From last minute framing changes to additional electrical requests, they could not have been more easy to work with! If you or anyone you know is looking for a custom home builder that is fair, approachable, professional, available and all around very genuine, look no further! Thank you guys for helping us build an absolutely beautiful home that our family will fill with love for many years to come!Read More

Genuine Custom Homes built our dream home. It was everything we imagined and so much more! Michael Bryant and the team at Genuine, listened and helped guide us through the entire process. My husband is very particular and there wasn't a request he had that they didn't bend over backwards to accommodate. I would highly recommend Genuine Custom Homes to anyone looking to build their dream home in the hill country!Read More

When it came time for us to build our "Forever" home we interviewed several builders but only one stuck out. From the moment we met Michael we knew that we wanted Genuine Custom Homes to build our house! We were very nervous because there is so much more that comes with building instead of just buying a new home and Michael, Karl and the Genuine Custom Home team made it seem so easy. They explained the steps and kept us informed every step of the way, from talking through the design via face time with the architect to picking out all the finishes with a designer to walking us through the closing process. Even the lenders they work with were amazing and they made their process so understandable. Now that we are moved into our new home, we know we made the right decision to go with Genuine Custom Homes and we would recommend them to anyone who is interested in building a custom home. Thanks Genuine Custom Homes!!!Read More

Thank you, Genuine Custom Homes, for making our first (and only) house building experience so smooth! When there was a problem, you fixed it. If we didn't' like it, you changed it. If YOU thought it should be changed, you offered us a CREDIT to make it happen. AMAZING customer service! How many people can call their builders friends by the end of that process? We are so thankful we found you!Read More

There are many builders and they all claim to do great work. We believe you can tell a lot about a company by the people running it. So for us it came down to, not only what the builders could do, but also who we’d be on the home building journey with. That being said, we interviewed several builders and thought we had made a decision, but we kept thinking about how Michael from Genuine Custom Homes had reached out to us a couple years before. After meeting with him we knew we wanted to go with GCH. We could tell right away that he was honest and straight forward. We were never disappointed. In fact, once construction began, we were equally impressed. His partner Karl was always quick to respond to all of our questions, requests, or concerns. If you’re looking for a builder you can trust and enjoy working with, go with Genuine Custom Homes, you will not be disappointed and you will be able to rest at ease knowing that your new home will be built with quality and pride. Thanks for your kindness and thoroughness Genuine Custom Homes!Read More