RELATIONSHIPS MATTER

Known for impeccable reviews and personable customer service and transparency, designing and building a Genuine Custom Home is a rarefied experience indeed.


Relationship: Client

We could not be happier with our new home. From the studs to the finishes, everything has been done right! We interviewed many builders before deciding to go with Genuine Custom Homes and it was the right choice! The care, helpfulness and understanding from Michael, Karl, Dennis and Anya was more than we could have ever hoped for. From last minute framing changes to additional electrical requests, they could not have been more easy to work with! If you or anyone you know is looking for a custom home builder that is fair, approachable, professional, available and all around very genuine, look no further! Thank you guys for helping us build an absolutely beautiful home that our family will fill with love for many years to come!Read More

Relationship: Client

Genuine Custom Homes built our dream home. It was everything we imagined and so much more! Michael Bryant and the team at Genuine, listened and helped guide us through the entire process. My husband is very particular and there wasn't a request he had that they didn't bend over backwards to accommodate. I would highly recommend Genuine Custom Homes to anyone looking to build their dream home in the hill country!Read More

Relationship: Client

When it came time for us to build our "Forever" home we interviewed several builders but only one stuck out. From the moment we met Michael we knew that we wanted Genuine Custom Homes to build our house! We were very nervous because there is so much more that comes with building instead of just buying a new home and Michael, Karl and the Genuine Custom Home team made it seem so easy. They explained the steps and kept us informed every step of the way, from talking through the design via face time with the architect to picking out all the finishes with a designer to walking us through the closing process. Even the lenders they work with were amazing and they made their process so understandable. Now that we are moved into our new home, we know we made the right decision to go with Genuine Custom Homes and we would recommend them to anyone who is interested in building a custom home. Thanks Genuine Custom Homes!!!Read More

Relationship: Client

Thank you, Genuine Custom Homes, for making our first (and only) house building experience so smooth! When there was a problem, you fixed it. If we didn't' like it, you changed it. If YOU thought it should be changed, you offered us a CREDIT to make it happen. AMAZING customer service! How many people can call their builders friends by the end of that process? We are so thankful we found you!Read More

Relationship: Client

There are many builders and they all claim to do great work. We believe you can tell a lot about a company by the people running it. So for us it came down to, not only what the builders could do, but also who we’d be on the home building journey with. That being said, we interviewed several builders and thought we had made a decision, but we kept thinking about how Michael from Genuine Custom Homes had reached out to us a couple years before. After meeting with him we knew we wanted to go with GCH. We could tell right away that he was honest and straight forward. We were never disappointed. In fact, once construction began, we were equally impressed. His partner Karl was always quick to respond to all of our questions, requests, or concerns. If you’re looking for a builder you can trust and enjoy working with, go with Genuine Custom Homes, you will not be disappointed and you will be able to rest at ease knowing that your new home will be built with quality and pride. Thanks for your kindness and thoroughness Genuine Custom Homes!Read More

Relationship: Client

I spoke with a dozen builders when we started looking for someone to build our home, and usually came away with a less than excited feeling. Then we were referred to Genuine Customer Homes and we could not have been happier. Once I went to an open house and spoke with Michael and Karl I knew something was different. They had past and current customers just raving about the entire process and how wonderful an experience it was. It was refreshing after hearing so many horror stories from other people working with customer builders to find someone who would made you feel like they were apart of this as much as you were. And I have to say, we have had the exact same experience from start to finish as everyone else had talked about. They were upfront and honest about expenses and how much to expect in the end. Any change orders went smoothly without a hitch. The entire design team they work with was amazing and helped us stay within budget and gave alternatives if we what we thought we wanted went way over budget. They kept us up to date on how things were going and updated an icloud site with pictures of our house's progress. Everything was painless and easy and we didn't have to worry about a thing. Anytime we did have concerns about something it would usually get fixed before we even mentioned it to them. And if we did say something it was addressed faster than I would have thought possible. I could keep saying more, but ask Michael for a customer contact and there will be several satisfied customer willing to talk to you about their experience and can give you even more details. Thank you Michael and Karl for making it so easy to choose ya'll and never have a second thought.Read More

Relationship: Colleague

As a real estate professional, you want to bring the best options to the table to satisfy your clients and meet their needs. Michael and Karl with Genuine Custom Homes not only bring the best to the table, they bring the freaking table. The best builder firm I have ever worked with , hands down, every client satisfied, their attention to detail is bordering on clinical, these guys operate with such precision that every item is taken care of. If you are looking for a builder for that special home or that special client, look no further, they will make you look like a rock star every time. If you are looking to build your home, I highly recommend them, incredible work done by these two.Read More

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AWARDS & AFFILIATIONS

Best of Houzz 2020 - Client Satisfaction
Best of Houzz 2019 - Client Satisfaction
Best of Houzz 2018 - Client Satisfaction
Best of Houzz 2017 - Client Satisfaction
Best of Houzz 2016 - Client Satisfaction
Best of Houzz 2015 - Client Satisfaction
Best of Houzz 2014 - Client Satisfaction
Houzz Pro Software User
Houzz Industry Research - Barometer
Houzz Influencer
Recommended on Houzz
1,000 Ideabook Saves
Greater San Antonio Builders Association
Texas Association of Builders